Complete Benefits Application Solution
- Hosted portals for participating Counties and CBOs. Including Applicants portals, Caseworker’s Portals, Supervisor’s portals. Portals are hosted at Efficient Forms Net Operating Center
- On-line Access to Seamless Compassion for all users at CBO’s and Counties (Applicants, Caseworkers, Supervisors…) See Exhibit C Seamless Compassion Portals and Screen views.
- Configure each participating Counties sites and portals (up to 40 counties as per license and fee arrangement) See Exhibit C Seamless Compassion Portals and Screen views.
- Configure each participating CBO sites and portals, (up to 10 CBOs per county) See Exhibit C Seamless Compassion Portals and Screen views.
- Configure and/or link CBO to appropriate County sites (Upline) See Exhibit C Seamless Compassion Portals and Screen views.
- Automated initial high level eligibility screening.
- Automated storage and electronic routing of applications
- Applicant, Caseworker, Supervisor, Administrator and Director portal login
- Electronic storage of required documents like identification and proof of resources
- Online enrollment tracking
- Electronic population of all application forms
- Dashboard reporting
- Workflow management
- Training
- User friendly logic driving application interviews
- Help screens
- Case transfers
- Data entry form in a format that matches order of CBMS input screens
- Quarterly progress reports including “Lessons Learned”
- Monthly evaluation summary reports
