Online Benefits Applications: Data Security
System availability and security are concerns for any county office or community based organization. Ensuring your data is available to you and secure at all times is critical to your agencies’ mission. Securing sensitive data throughout the entire process of collection, transmission, storage and backup is crucial to the use of any benefits system.
The process of ensuring that your information is secure and available begins long before you log into the Seamless Compassion. Whether in the form of eligibility applications or other data, Seamless Compassion provides a multiple layered security system that adheres to industry best practices to ensure data security and availability. Our security measures are designed to deter, detect and deny any type of intrusion or interruption in service. Backup measures are in place to provide service in the event of interruption to our primary systems.
Security starts for users at log in with unique user IDs and passwords. Once the user is authenticated in our system, a secure session begins. All data viewed or collected while connected is encrypted in high standard (128 bit) encryption. Secure transmission of data is assured by SSL technology. SSL technology (Secure Socket Layer) provides the strongest form of encryption available. We use the highest level (128 bit) encryption to create a secure connection from the PC to the server. Once a session (the time you are connected to our server) reaches a certain length of inactivity, the system logs the user off automatically.
Our security infrastructure provides security that can be described in two broad categories: Physical and logical security.
Our data center has attained SaS 70 Type II (Statement on Auditing Standards) certification by an independent auditing firm (Deloitte and Touché, LLP). This stringent independent certification ensures the data center follows industry best practices.
We are often asked about “hacking”. The reality is that “hackers” account for only a very small percentage of data loss and data theft. The fact is that most data loss is a result of lost or stolen equipment, such as laptops. When using the Seamless Compassion site, your data is not stored on your local computer. Therefore, even if your computers were stolen, no data would be compromised.
Summary: While no system can provide 100% guarantee of security, every precaution is taken to ensure that Seamless Compassion provides maximum uptime, data security and availability.
The process of ensuring that your information is secure and available begins long before you log into the Seamless Compassion. Whether in the form of eligibility applications or other data, Seamless Compassion provides a multiple layered security system that adheres to industry best practices to ensure data security and availability. Our security measures are designed to deter, detect and deny any type of intrusion or interruption in service. Backup measures are in place to provide service in the event of interruption to our primary systems.
Security starts for users at log in with unique user IDs and passwords. Once the user is authenticated in our system, a secure session begins. All data viewed or collected while connected is encrypted in high standard (128 bit) encryption. Secure transmission of data is assured by SSL technology. SSL technology (Secure Socket Layer) provides the strongest form of encryption available. We use the highest level (128 bit) encryption to create a secure connection from the PC to the server. Once a session (the time you are connected to our server) reaches a certain length of inactivity, the system logs the user off automatically.
Seamless Compassion servers are housed in a secure data center with around the clock monitoring. The data center employs only professionals with many years of experience operating secure network operations centers.
Our security infrastructure provides security that can be described in two broad categories: Physical and logical security.
Our data center has attained SaS 70 Type II (Statement on Auditing Standards) certification by an independent auditing firm (Deloitte and Touché, LLP). This stringent independent certification ensures the data center follows industry best practices.
We are often asked about “hacking”. The reality is that “hackers” account for only a very small percentage of data loss and data theft. The fact is that most data loss is a result of lost or stolen equipment, such as laptops. When using the Seamless Compassion site, your data is not stored on your local computer. Therefore, even if your computers were stolen, no data would be compromised.
Summary: While no system can provide 100% guarantee of security, every precaution is taken to ensure that Seamless Compassion provides maximum uptime, data security and availability.
For more detailed information about how Seamless Compassion provides state of the art system security, please contact us: 1-877-959-2583.
